Frequently Asked Questions
Everything you need to know about your Sassy Saints experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express options are available at checkout if you need your beauty fix sooner.
Are your products cruelty-free?
Absolutely! Sassy Saints is 100% cruelty-free. We never test on animals, and we ensure our suppliers adhere to the same ethical standards.
Can I return a product if I'm not satisfied?
Yes, we offer a 30-day return policy on most items. Products must be unused and in their original packaging to qualify for a full refund.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and 'buy now, pay later' options like Klarna and Afterpay.
How can I track my order?
Once your order ships, you will receive an email with a tracking link. You can also log into your account to view real-time status updates.
Are your products suitable for sensitive skin?
Many of our products are formulated with sensitive skin in mind. However, we always recommend checking the full ingredient list and performing a patch test before full application.